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Schedulin

Linear

The Linear integration turns comments from your Community inbox into Linear issues. When someone reports a bug or asks for a feature under one of your posts, send it to the right team in two clicks. The issue includes the comment, who wrote it, and a link back to the conversation in Schedulin. It's available on every plan.

Connect Linear

  1. In Schedulin, go to Settings → Integrations → Linear.
  2. Click Connect Linear.
  3. Linear asks you to approve access. Pick the workspace you want to use and click Authorize.

You're sent back to Schedulin and the page shows your Linear account and workspace.

Schedulin asks for two permissions: read and create issues. When you connect, it reads your Linear name, email, avatar and workspace name to show which account is connected. After that it only lists your teams and creates the issues you send from Schedulin. It never changes or deletes existing issues.

Create an issue from a comment

  1. Open the Community inbox and find the comment.
  2. Click the ⋮ menu on the comment and choose Create Linear issue.
  3. Pick a team. The title and description are filled in from the comment, and you can edit both.
  4. Click Create issue.

A confirmation shows the new issue's ID (for example SUP-42) with an Open in Linear button. At the bottom of each issue there's an Open in Schedulin link that takes your team back to the comment, so they can reply once it's fixed.

Disconnect

Go to Settings → Integrations → Linear and click Disconnect. Schedulin revokes its access token with Linear and deletes it. Issues you already created stay in Linear.

You can also remove access from Linear under Settings → Account → Security & access → Authorized applications.

Troubleshooting

  • "Reconnect Linear": Linear access tokens expire and Schedulin refreshes them automatically. If a refresh is rejected (for example, you revoked access in Linear), click Reconnect on the Linear settings page.
  • A team is missing from the list: Schedulin only shows teams your Linear account belongs to. Join the team in Linear and reopen the dialog.
  • The connect button shows an error: Make sure you're signed in to the Linear workspace you want to connect, then try again.

Privacy

Schedulin stores your Linear access token encrypted. It uses the token to read your account and workspace details when you connect, and after that only when you load your team list or create an issue. Comment text is sent to Linear only when you click Create issue. See our privacy policy for details.

See also