Using the AI Chat Assistant

The Schedulin AI Chat Assistant helps you draft posts, analyze performance, and manage your queue through a conversation. It's scoped to your workspace, so it can see your connected accounts, posts, analytics, audience, and tags.

Opening the assistant

Go to /chat from the sidebar. The page has the composer on the left and the assistant panel on the right — you can collapse the assistant panel using the close button on its header and reopen it later.

Your chat history is saved per workspace, so you can leave and pick up later.

Drafting a post

1. Start a message describing what you want — for example, "Write a launch post for our new pricing page for X and LinkedIn."
2. Pick which accounts the draft is for using the avatar chips above the composer. The assistant will tailor each version to the platform's tone and character limits.
3. Open the platform options popover on each account to set things like:
   • X — reply settings
   • Instagram — feed vs. Reels placement
   • YouTube — privacy
   • And other per-network options
4. Use the preview to see how the post will look on each network before publishing.
5. When you're happy, ask the assistant to save it — or click Save as draft. The post lands in your queue as a draft, ready to schedule.

Write operations are restricted to drafts. The assistant will never publish a post on its own.

Attaching images

Drop an image into the composer (or paste a screenshot). The assistant can read the image and write captions that reference what's in it. Supported formats: JPG, PNG, GIF, WebP. SVG and HEIC are not supported.

Asking about your analytics

You can ask questions like:

• "What were my top 5 posts last month?"
• "How is my LinkedIn engagement trending over the last 90 days?"
• "Which post format is performing best on Instagram?"
• "Show me a chart of follower growth by network."

Answers come back inline, with charts rendered directly in the conversation where it helps.

What the assistant can see and do

The assistant has access to a set of workspace-scoped tools, including:

• Searching your posts
• Pulling post and account analytics
• Listing your best-performing posts
• Checking the current queue
• Reading recent comments
• Fetching the content of a URL you paste in
• Rendering charts inline
• Creating posts as drafts in your queue

It only ever sees data inside the workspace you're currently in. It cannot access other organizations or other users.

Tips for better results

• Be specific about the platform and goal. "A casual LinkedIn post announcing our new feature, aimed at marketers" beats "write me a post."
• Give it links. Paste a blog post or landing page URL and ask it to summarize or repurpose it.
• Iterate. Ask for tone changes, shorter versions, emoji variants, or a thread breakdown — the editor updates in place.
• Use analytics to inform drafts. Ask "what worked best last month?" and then "write 3 new posts in that style."

Plans, credits, and top-ups

The AI Chat Assistant is metered by AI credits. Each chat message deducts credits based on the tokens it uses, so short messages cost very little and longer / tool-heavy messages cost a bit more.

Every paid plan includes a monthly credit allotment that refills automatically every 30 days:

You can see your remaining balance in the chat sidebar header. When you run out:

• Your next message is blocked with an "Out of credits — top up" prompt.
• Click Top up (or the balance pill in the sidebar) to buy a credit pack ($1, $5, $10, or $20). Credits never expire.
• Your monthly allotment continues to refill on its normal cycle regardless of top-ups.

See Plans and features for the full feature comparison.

Troubleshooting

• The assistant didn't save my draft. Make sure at least one account is selected in the composer. Drafts are created per account.
• Image attachment was rejected. SVG and HEIC images are not supported — convert to PNG or JPG.
• Chat history is missing. History is per workspace. Make sure you're in the same workspace where the conversation started.

Still stuck? Reach out from the in-app help menu and we'll take a look.